Slab - Login/SSO issue – Incident details

GraphQL API experiencing partial outage

Login/SSO issue

Resolved1 hour 50 minutes
  • UpdateUTC

    Around 9 AM PST on 2021/12/16, we started to receive reports on login-related failures. After investigating, we identified a regression from the latest deployment. At Noon, we deployed and verified that the issue was fixed. The issue only affected the login functionality and did not affect already logged in users or other wider impact. We're continuously working on further corrective and preventative measures to prevent it from happening in the future.

  • ResolvedUTC

    This issue with login/SSO has been resolved.

  • MonitoringUTC

    We have deployed a fix and are currently monitoring.

  • IdentifiedUTC

    We have identified the issue and are currently working on the fix.

  • InvestigatingUTC

    We are currently investigating into a login/SSO issue that is affecting some users.