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Resolved
Login/SSO issue

Started
December 16, 2021 at 7:03 PM
Status
Resolved after about 2 hours

Impact

Operational
  • Resolved

    Around 9 AM PST on 2021/12/16, we started to receive reports on login-related failures. After investigating, we identified a regression from the latest deployment. At Noon, we deployed and verified that the issue was fixed. The issue only affected the login functionality and did not affect already logged in users or other wider impact. We're continuously working on further corrective and preventative measures to prevent it from happening in the future.

  • Resolved

    This issue with login/SSO has been resolved.

  • Monitoring

    We have deployed a fix and are currently monitoring.

  • Identified

    We have identified the issue and are currently working on the fix.

  • Investigating

    We are currently investigating into a login/SSO issue that is affecting some users.