We recently deployed some changes to optimize our cache usage. Those changes caused excessive resource usage under load, which led to content loading timeouts for a subset of users. We've since revised the cache configurations and added more resources to resolve the issue.
Resolved
Resolved
This incident has been resolved. We will continue working on follow-up tasks and a public post-mortem.
Monitoring
Monitoring
We have deployed a fix and are closely monitoring the application.
Investigating
Update
We are continuing to investigate this issue.
Investigating
Investigating
We are aware that a small set of users are having trouble with content loading in their Slab instances. We are currently investigating into the cause.
